Privacy Policy

 

Effective Date: September 24, 2026

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Adaptive Low Voltage LLC (“Adaptive,” “we,” or “us”) respects your privacy. This policy explains how we handle information you provide when you visit our website, request services, communicate with our team, or receive our text messages.

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Information We Collect

We may collect your name, company, job title, email address, phone number, project details, and other information you give us through a form, email, phone call, text message, or business interaction. Our website may also collect basic technical information needed to operate and understand use of the site.

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How We Use Information

We use this information to respond to inquiries, prepare proposals, coordinate technician requests and projects, provide services, maintain business records, and communicate with clients and prospective clients. If you separately agree to receive promotional messages, we may also use your contact information for those messages.

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Text Messages

With your consent, Adaptive may send text messages about inquiries, scheduling, technician requests, project coordination, service updates, and other communications you have agreed to receive. Message frequency varies. Message and data rates may apply.

Reply STOP to a text from us to opt out of further messages from that number. Reply HELP for assistance, or contact info@adaptivelv.com. We may send one final message confirming your opt-out. Consent to receive promotional text messages is not required to purchase our services.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with third parties for marketing or promotional purposes.

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When We Share Information

We may provide information to service providers that help us operate our website, communications, customer records, and business services. We may also disclose information when required by law or when needed to protect our rights or the safety of others. We do not sell personal information to third parties for their marketing.

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Retention and Security

We keep information for as long as reasonably needed for the purposes described above, including business recordkeeping and legal obligations. We use reasonable measures to protect the information we maintain.

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Your Choices and Questions

You may ask us to update your contact information or contact us about the information we hold about you at info@adaptivelv.com. To stop text messages, reply STOP to a message from us.

We may update this policy from time to time. The current version and its effective date will appear on this page.

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Adaptive Low Voltage LLC Houston, Texas | info@adaptivelv.com